Frequently Asked Questions

  • What’s a credit score?
  • Why is my credit score important?
  • What’s a credit report?
  • How can I get a copy of my credit report?
  • If I have any negative credit information on my report, how long does it stay there?
  • What should I do if I see something on my credit report that looks incorrect?
  • I noticed a change in my credit score after April 12, 2018 that I didn’t expect. Can you tell me why it changed?