Frequently Asked Questions

  • What is Credit Keeper?
  • Does using Credit Keeper impact my credit score?
  • Who can use Credit Keeper?
  • Where does my credit score come from?
  • I’ve checked my credit score elsewhere and see a different score in Credit Keeper. Why?
  • How often is my score updated in Credit Keeper?
  • Why is Credit Keeper free?
  • Where can I find the full Credit Keeper Terms and Conditions?
  • What is CreditWise?
  • How do I unenrol from Credit Keeper?